Skip to main content

Careers with Raleigh International

See below for our current job opportunities

Work with us

Raleigh International welcomes applicants from all backgrounds, and we are keen to ensure our teams reflect the diversity of the the young people we work with. We are dedicated to greater diversity and inclusion within our own organisation and strive to provide equal opportunities to people of all races, ethnicities, religions, genders, sexual orientations, gender identifications and abilities.

  • Generous holiday
  • Travel opportunities
  • Flexible and remote working
“Contributing towards accelerating and improving an individuals world view whilst helping communities in need across the world gets me up each day!”

Raleigh staff

Raleigh International current job vacancies

Communications Officer

Role: Communications Officer
Location: Remote working
Salary: £24,000 per annum
Hours: 37.5 hours per week, flexible
Reports to: Content and Communications Lead
Applications will be reviewed as they come in 

About the role

The Communications Officer will be responsible for supporting with communications activities across Raleigh International.

You will support the Content and Communications Lead on the management of Raleigh’s key social media channels, including Instagram, Facebook, TikTok and LinkedIn. You will be responsible for creating and scheduling content across Raleigh’s social channels and will lead on managing community engagement across all platforms. You will analyse social media performance regularly and develop strategies to grow Raleigh’s organic reach and following.

You will need to have a creative flair and a strong eye for design, which you will put to use when creating social media graphics, videos and other communications materials. You will be capable of using design programmes such as Canva, and have some working knowledge of Adobe programmes for content creation (including InDesign and Premiere).

You will contribute to copy writing and will write blogs for the Raleigh website, while also supporting others to write blogs. You will work with Raleigh alumni when working on case study gathering, building testimonial content for Raleigh’s channels.

You will support with email marketing and newsletter writing, working to ensure that our supporters and prospective Venturers are informed about Raleigh’s work.

You will feed into communications planning and brainstorming, and support colleagues across the organisation with other communications activities, such as updating content on our website, on flyers and other marketing materials.

You will be creative, show initiative, and are able to test and learn, with the ability to engage and understand a younger audience (17-24).

Responsibilities

Content management

  • Supporting on the building and implementation of a social media strategy for Raleigh International.
  • Lead on the delivery of a social media schedule in line with the organisational content calendar.
  • Create videos, graphics and engaging content for Tik Tok, Instagram, LinkedIn and Facebook based on research, testing and latest trends.
  • Support the management of social media inboxes and community engagement across all Raleigh social media channels.
  • Conduct analytics on social media performance and create monthly social media reports
  • Support on the gathering of case studies from Raleigh Expedition programmes, involving sourcing case study participants, carrying out case study interviews and writing up case studies for publishing.
  • Support the creation of blogs for Raleigh’s website, including brainstorming topics, writing blog and supporting others to write blogs.
  • Support the drafting and editing of webpages and other communications material, such as online guides and itineraries.
  • Support with email marketing and newsletters, nurturing our various audiences to be informed and engaged in Raleigh’s work.
  • Support with copy writing for colleagues across the organisation.
  • Support on other communications and marketing activities when required, including with events, volunteer recruitment, media and PR.

Person Specification

Essential Skills and Experience

  • Knowledge and experience of managing social media platforms, including Instagram, TikTok, Facebook and LinkedIn.
  • Experience using a social media scheduling tool (such as Agorapulse or Hootsuite)
  • Experience creating social media content for a brand, especially video content via Instagram Reels and TikTok.
  • Ability to manage a social media content calendar.
  • Experience of gathering social media analytics, creating social media reports and using analytics to inform social media content planning.
  • A strong eye for design and a working knowledge of design programmes, such as Canva and Adobe Creative Suite (including Adobe Premiere and InDesign).
  • Strong copy writing and blog writing skills, with a familiarity of SEO practices.
  • An exceptional eye for what makes a good story/strong content.
  • Previous experience working with and engaging others in content creation
  • Experience making updates to a CMS (such as WordPress)

Other qualities

  • Creative, show initiative and test and learn. Ability to engage and understand a younger audience (17-24).
  • Strong verbal communication and interpersonal skills
  • Great organisational and administration skills
  • Ability to problem solve and stay on top of social media trends and developments within the social media space.
  • Can develop effective working relationships with customers and colleagues.
  • Understanding of and commitment to the aims, ethos and culture of Raleigh International

Desirable

  • Experience of a Raleigh International Expedition or a similar volunteering experience.

Sales Specialist

Role: Sales Specialist
Location: Costa Rica based, remote (training to be delivered at Costa Rica Field base in Turrialba)
Salary: $1,200 (USD) per month + commission
Hours: 37.5 hours per week, 6 month contract
Reports to: Recruitment Manager

About the role

As a pivotal member of our Expedition Recruitment Team, the Raleigh International Sales Specialist plays a crucial role in guiding prospective participants towards their ideal Expedition experience while effectively communicating the many benefits of joining a Raleigh Expedition. This dynamic role involves conducting phone consultations, call campaigns, responding to email inquiries, meticulously screening venturer applications and converting potential leads into customers.

You will be creative, show initiative, and are able to test and learn, with the ability to engage and understand a younger audience (17-24).

Responsibilities

Sales and recruitment

  • Promptly and efficiently follow up with leads acquired by the Marketing team.
  • Work along the team to meet sales targets.
  • Manage the sales pipeline meticulously, meeting lead conversion targets and providing timely updates to management as necessary.
  • Handle inbound inquiries from potential participants via email, phone, and our website, including managing online chat platforms such as WhatsApp.
  • Conduct thorough screening of volunteer application forms and facilitate interviews when required.
  • Commit to continuous improvement through actively seeking and implementing feedback.
  • Become an expert in our Expedition program, projects, and impact, effectively articulating these to potential applicants, while also developing an in-depth understanding of Raleigh Expedition offerings, including unique selling points, daily activities, and logistical details. Additionally, recognize various motivations and address common objections related to volunteering abroad.
  • Familiarize oneself with the roles and responsibilities of each Raleigh Volunteer Manager position.
  • Ensure a seamless and positive customer experience by setting accurate expectations.
  • Participate in virtual information events to promote Raleigh Expeditions.
  • Maintain effective communication with the Volunteer Journey team to optimize candidate screening processes.
  • Manage all American leads due to time zone coverage.

Reporting and administrative tasks: 

  • Utilize our CRM tool (HubSpot) to efficiently manage inquiries and customer records. 
  • Proactively identify opportunities for customer service enhancement. 
  • Keep CRM tool updated with assigned tasks and relevant notes. 
  • Maintain availability on our collaboration platform (Slack) to support team members and address inquiries. 

Given the evolving landscape of the travel industry post-COVID and Raleigh International’s relaunch mission, there may be adjustments or additional responsibilities in the role. This presents an exciting opportunity for professional growth and development as we strive to expand our missions and establish leadership in international volunteer travel. 

Person Specification

Essential Skills

Excellent communication skills, both verbal and written with a proficiency level of C2 in English. 

  • Accomplished sales and customer service orientation. 
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. 
  • Attention to detail and excellent organizational skills. 
  • Empathy and ability to understand the needs and motivations of potential participants and their parent or guardian. -Proactive and self-motivated with a strong desire to learn and grow. 
  • Familiarity with CRM software, preferably HubSpot. 

Desired 

  • Previous experience in sales, customer service, or a related field is preferred.
  • Knowledge of international volunteering or travel industry is a plus. 

If you are passionate about sales, have a desire to make a positive impact, and thrive in a dynamic environment, we want to hear from you! Apply now to join our team as a Raleigh International Sales Specialist. 

How to apply

To submit your application, please complete this application form: https://share.hsforms.com/1i1Imu05eSuOnmkhGXS1aSA433gn